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Terms & Privacy

Terms of use

These terms and conditions are the guide for the use of the Puentemarket site and the services offered to customers here. The terms constitute a contract between the client and Puentemarket. By agreeing to use this site and completing a purchase, you acknowledge that you have read and understood these terms, that you agree to be bound by them, as well as any updates made to you at any time by periodically reviewing the terms on the site.

Access to the platform, as well as the voluntary creation of a profile by the user, implies knowledge and express acceptance of these general conditions.

Access and registration for clients

To be a client of Puentemarket it is necessary to meet the following requirements:

Being of legal age (18 years old)

Fill in the mandatory fields of the registration form, in which personal data such as username, email, telephone number, among others, are requested.

Accept these General Conditions.

Accept the Privacy and Data Protection Policy.

Accept the Cookies Policy.

The user must guarantee that all the information about his identity provided to Puentemarket is true. In addition, it undertakes to keep your data updated in order to provide you with a better service.

In the event that the user provides any false information, the platform may deny access and present or future use of the store or any of its content and/or services.

Property and Trademarks

Puentemarket and the brands that appear on this website belong to their respective owners and all their rights are reserved. You may not use any of Puentemarket's trademarks or any other trademarks that appear on our site, without the prior written consent of this company.

Copyright notice

The content appearing on this site, including page titles and headers, images, illustrations, graphics, audio, clips, and text, are subject to trademarks, service marks, copyrights, and/or or other property rights. intellectual of Puentemarket and its affiliates.

Puentemarket reserves all rights, title and complete intellectual property in any content you may download from this site.

Order at PuenteMarket

Orders are accepted from anywhere in the world. Our delivery policy can be found in our Shipping section. Shipping and handling charges will be calculated based on the destination location. Payment procedures are described in the Payment section.

Payments

Payments with credit and debit cards, Visa and MasterCard are accepted, which will be processed through Openpay, a secure and authorized gateway for the collection of orders. You can also make your purchase through Tropipay if you have an account on that platform.

Complaints and suggestions

Any complaint or suggestion related to a purchase on our platform must be channeled through our customer service by email: [email protected]

User Responsibilities

It is the users' responsibility to keep their account information on the site secure. The client must not provide his password to anyone except persons he authorizes and in this case, the client assumes the responsibility that results from the use of his account. Any unauthorized use of your account must be notified immediately by email: [email protected]

Promotional messages

Puentemarket may send you promotional messages that contain announcements and/or promotions related to the store.

Prohibited uses

The client agrees to use this site and its services only for legal purposes and will not allow other people to use their account for any illegal purpose.

Contact

Privacy Policy

For Puentemarket it is a priority to guarantee the security of the information provided by its customers. When a customer registers on the site, their data is stored on our servers, this information is only used for authentication of their registration. In no case will they be transferred to third parties or companies outside Puentemarket. This institution will not share personal information collected without your consent, unless required by court order.

Cookies

It refers to a file that asks permission to be stored on your computer in order to have information about web traffic, thus facilitating future visits to a recurring website. With them, websites can recognize you individually and thus provide you with a personalized service. Our website uses cookies to identify frequently visited pages and provide you with a better service.

Cookies do not give access to personal information or your computer or you and you can accept or deny the use of these, however, most browsers automatically accept cookies as it serves to have a better web service.